CS547 Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)
Fridays 11:30am-12:30pm PT · Gates B3 · Open to the public|
Q. Vera Liao
Microsoft Research
Human-Centered Explainable AI: From Algorithms to User Experiences
February 17, 2023
Artificial Intelligence technologies are increasingly used to aid human decisions and perform autonomous tasks in critical domains. The need to understand AI in order to improve, contest, develop appropriate trust, and better interact with AI systems has spurred great academic and public interest in Explainable AI (XAI). The technical field of XAI has produced a vast collection of algorithms in recent years. However, explainability is an inherently human-centric property and the field is starting to embrace human-centered approaches. Human-computer interaction (HCI) research and user experience (UX) design in this area are increasingly important especially as practitioners begin to leverage XAI algorithms to build XAI applications. In this talk, I will draw on my own research and broad HCI works to highlight the central role that human-centered approaches should play in shaping XAI technologies, including driving technical choices by understanding users' explainability needs, uncovering pitfalls of existing XAI methods, and providing conceptual frameworks for human-compatible XAI.
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