Microsoft Research
Beyond Web Search
February 28, 2020
Although Web search has transformed how we access many kinds of information, information seeking and search are much broader than this. We all know this, of course, but it's surprising how intuitions/experiences in Web search shape our thinking more generally. I will talk about recent work in email search where just about everything is different than the (personal vs. public info; types of tasks; previous size of collection; level of knowledge and history of interaction; etc.). I will also broaden to newer information seeking with voice, dialog and proactive scenarios.
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I am a technical fellow and managing deputy director of MSR AI. My research is at the intersection of information retrieval and human-computer interaction. I am interested in algorithms and interfaces for improved information retrieval, as well as general issues in human-computer interaction.
I have been at Microsoft Research since July 1997. My current research focuses on gaze-enhanced interaction, the temporal dynamics of information systems, user modeling and personalization, novel interfaces for interactive retrieval, and search evaluation. Previous research studied a variety of information access and management challenges, including personal information management, desktop search, question answering, text categorization, collaborative filtering, interfaces for improving search and navigation, and user/task modeling. I have worked closely with several Microsoft groups (Bing, Windows Desktop Search, SharePoint Portal Server and Office Online Help) on search-related innovations.
Prior to coming to Microsoft, I co-developed a statistical method for concept-based retrieval known as Latent Semantic Indexing.
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