Ubiquitous Audio: Supporting Spontaneous Collaboration
Debby Hindus, Interval Research
Seminar on People, Computers, and Design
Stanford University May 19, 1993
Although talking is an integral part of collaborative activity, there has been little computer support for acquiring and accessing the contents of conversations. This talk describes one approach to the problem: ubiquitous audio, or the unobtrusive capture of voice interactions in everyday work environments. Because the words themselves are not available for organizing the captured interactions, structure is derived from acoustical information inherent in the stored voice and augmented by user interaction during or after capture.
Two ubiquitous audio applications capture and structure audio from office discussions and telephone calls. The first application is a digital tape loop that provides short-term auditory memory in the office, with no inherent structure to the recording. The second application allows users to selectively mark and save portions of telephone conversations, and utilizes the conversants' turntaking for structure. These applications were created in the context of a set of desktop audio tools, and this context allows audio data to be used in its original form.
The visual representation of the stored audio is an ongoing research area. Recent work addressing aspects of this problem will be presented.
Debby Hindus received her Masters degree from MIT's Media Laboratory in 1992. At the Media Lab, her research interests included semi-structured audio and incorporating voice into everyday computer use. Her work includes a user study of Xspeak (voice control for the X Window System). She has taught about building GUIs at Harvard Extension School, and about conversational paradigms. Prior to her MIT studies, Debby developed commercial software products for minicomputers and PCs, and consulted on user interface and software development issues. At Interval Research Corporation, she is exploring tangible audio and multimedia communications within groups.
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