CS547 Human-Computer Interaction Seminar  (Seminar on People, Computers, and Design)

Fridays 12:50-2:05 · Gates B01 · Open to the public
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Ed Chi · Google Research
Building Social Recommenders for Delicious and Twitter
February 11, 2011

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Information search and discovery engines now rely on not just personalized models of interests, but also the social cues created by a large number of people. The attention traces left behind by people are valuable navigational signposts for building social recommenders. We can take advantage of the fact that these traces are being generated in a social context, with networks of friends and friends-of-friends as potential audiences and transceivers. In this talk, I will talk about the use of these cues in two systems:

First, in MrTaggy.com, we used the social cues from social bookmarks sites. Social tagging arose out of the need to organize found information that is worth revisiting. The collective behavior of users who tagged contents offer a good basis for recommendation engines. We used information theory and probabilistic graph models to pre-compute recommendations, and evaluated this exploratory browsing system in the lab using end-user learning metrics.

Second, in Zerozero88.com, we constructed a tweet recommender for Twitter users. In a modular approach, we explored three separate dimensions in designing such a recommender: content sources, topic interest models for users, and social voting. We evaluated the system by having twitter users rank the recommendations we gave them over a 3 week period. The results show how recommenders can profitably integrate social cues.

(joint work with Jilin Chen and Rowan Nairn)



Ed H. Chi is a Research Scientist at Google Research in Mountain View, California. Very recently, he was the Area Manager and a Principal Scientist at Palo Alto Research Center's Augmented Social Cognition Group. He led the group in understanding how Web2.0 and Social Computing systems help groups of people to remember, think and reason. Ed completed his three degrees (B.S., M.S., and Ph.D.) in 6.5 years from University of Minnesota, and has been doing research on user interface software systems since 1993. He has been featured and quoted in the press, including the Economist, Time Magazine, LA Times, and the Associated Press.

With 20 patents and over 80 research articles, his most well-known past project is the study of Information Scent --- understanding how users navigate and understand the Web and information environments. Most recently, he led a group of researchers at PARC to understand the underlying mechanisms in online social systems such as Wikipedia and social tagging sites. He has also worked on information visualization, computational molecular biology, ubicomp, and recommendation/search engines. He has won awards for both teaching and research. In his spare time, Ed is an avid Taekwondo martial artist, photographer, and snowboarder.