CS547 Human-Computer Interaction Seminar  (Seminar on People, Computers, and Design)

Fridays 12:50-2:05 · Gates B01 · Open to the public
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Niki Kittur · HCI Institute, Carnegie Mellon University
Combining Minds: Making Sense of Information Together
February 4, 2011

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The amount of information available to individuals today is enormous and rapidly increasing. Continued progress in science, education, and technology is fundamentally dependent on making sense of and finding insights in overwhelming amounts of data. However, human cognition, while unparalleled at discovering patterns and linking seemingly-disparate concepts, is also limited in the amount of information it can process at once. One promising solution to this problem is through social collaboration, in which groups of individuals collaborate to produce knowledge and solve problems that exceed a single individual's cognitive capacity. Emerging online paradigms that aggregate the efforts of many individuals -- such as Digg, del.icio.us, Wikipedia, and Mechanical Turk -- are existence proofs of the power of collective intelligence. However, what makes these systems successful, and what will the next generation of systems look like?

Here I describe a series of studies examining harnessing the power of the crowds for complex and creative information processing tasks in Wikipedia, Mechanical Turk, and beyond. I also present research into visualization and machine learning tools aimed at increasing the effectiveness of these systems. Finally, I discuss early forays into extending social collaboration to support insight and discovery.



Aniket Kittur is an assistant professor in the Human-Computer Interaction Institute at Carnegie Mellon University. He received his Ph.D. from UCLA in cognitive psychology and did his undergraduate work at Princeton University in psychology and computer science. His research focuses on understanding and augmenting how humans make sense of large amounts of information. At the group level he studies the dynamics of social collaborative systems such as Wikipedia and Amazon's Mechanical Turk, and how visualization and machine learning tools can increase their effectiveness. At the individual level, his research interests center on human information processing in categorization, schema induction, and memory. His research employs multiple complementary techniques, including empirical experiments, statistical and computational modeling, visualization, data mining, and machine learning.