Robert Sutton · Stanford Management Science and Engineering
Good Boss, Bad Boss

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This talk is about how bosses can master essentials like striking the right balance between being too assertive and not assertive enough, leavening their confidence with just enough humility, bringing in the right stars and reforming (or expelling) bad apples, linking talk to action, shielding their people from unnecessary intrusions and idiots of every stripe, doing dirty work like disciplining and firing employees in timely and humane ways, and keeping their inner jerk from rearing its ugly head.

Robert Sutton studies innovation, leaders and bosses, evidence-based management, the links between knowledge and organizational action, and workplace civility. Sutton was named as one of 10 "B-School All-Stars" by BusinessWeek in 2007, which they described as "professors who are influencing contemporary business thinking far beyond academia." His books include the New York Times and BusinessWeek bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. His latest book is Good Boss, Bad Boss: How to Be the Best... and Survive the Worst. Sutton is an IDEO Fellow and a board member at the Institute for the Future. His blog is Work Matters